Frequently Asked Questions

Everything you need to know about shopping with Jennys RC LLC

What is the standard shipping timeframe for my order?

We process all fashion orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online returns portal with your order number.

How do I ensure I am ordering the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.

Which payment methods do you accept?

Jennies RC LLC accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are the materials used in your clothing sustainably sourced?

We are committed to quality and ethics. Many of our collections utilize organic cotton and recycled fabrics; please refer to the 'Materials' section on individual product pages for specific details.

Can I modify or cancel my order after it has been placed?

Because we aim to ship orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.